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PL Account Mgr I in Andover, MA at Eastern

Date Posted: 8/16/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Andover, MA
  • Job Type:
  • Experience:
    3 to 5 years
  • Date Posted:
    8/16/2018

Job Description

At Eastern Insurance, we strive to be true to our customers, communities, and the valued employees who help us carry out our mission. If you’re looking for a rewarding career opportunity with a company that offers a competitive salary and comprehensive employee benefits program, you’ve come to the right place.


We currently have an opening in our Andover Office, for a Spanish Speaking Customer Service Representative.


Responsibilities include, but are not limited to the following:

  • Provide support in maintaining, preparing and servicing our client’s personal lines insurance needs.
  • Position involves moderate to complex problem solving, advisory tasks and corresponding education support to clients' coverage recommendations, as well as answering related premium inquiries and other needs.
  • Ideal candidate will have good PC knowledge, be customer focused and have excellent written and verbal communication skills.
  • Knowledge of AMS360 is preferred.
  • An understanding of the different classes of automobile licenses and registrations is required. 
  • Successful candidates must also have a solid understanding of Microsoft Office and strong internet skills. 


Job Requirements

  • High School degree is required
  • College degree or equivalent combination of relevant experience and education is preferred
  • Massachusetts Property and Casualty License is required and must be obtained within 6 months of starting the position if the license is not already held prior to hire
  • Candidates must have 3 - 5 years of customer service experience, preferably in an insurance agency or insurance company environment