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New Business Policy Processor in Norwell, MA at Eastern

Date Posted: 5/10/2018

Job Snapshot

Job Description

At Eastern Insurance, we strive to be true to our customers, communities, and the valued employees who help us carry out our mission. If you’re looking for a rewarding career opportunity with a company that offers a competitive salary and comprehensive employee benefits program, you’ve come to the right place.
 
Responsibilities include, but are not limited to the following:


Under the direction of the Team Leader and Personal Lines Marketing/Processor Manager, the New Business Policy Processor  position will support the sales staff by uploading policy data from personal lines insurance applications to partner carriers’ proprietary systems as well as the agency management system.  This role is also responsible for downloads, system audits within their area of expertise and other assigned projects. 
 

Work is performed under general supervision. Resolves low complexity and routine upload and download discrepancies with minimal direction.  Refers complex problems and client inquiries to the Team Leader or Marketing/Processor manager for resolution.

Job Requirements

Education and Experience:  
  • High School Diploma required.
  • Some customer service experience and data processing experience preferred.
Skills/Knowledge:
  • Attention to detail is critical.
  • Computer knowledge and familiarity with Microsoft Office products such as Outlook and Word are preferred.   
  • Familiarity with MA Registry of Motor Vehicle procedures and knowledge of insurance terminology preferred.