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HRIS Manager in Lynn, MA at Eastern

Date Posted: 4/20/2018

Job Snapshot

Job Description

Committed, inclusive, and courageous; that’s Eastern Bank!  Since 1818 we have built a legacy of investing in the communities we serve and helping our customers and employees thrive and grow.  This legacy is what drives our brand purpose: We do good things to help people prosper.

With $10 billion in assets and over 120 locations in eastern Massachusetts and southern and coastal New Hampshire, we have the size, stability, technology and knowledge to deliver custom-tailored financial solutions in a convenient way.  We pride ourselves on working hard to understand our customer and client needs, so that we can deliver better service within banking, investments, and insurance, in a committed and personal way.
At Eastern, we are a passionate and innovative team focused on serving our customers and supporting our communities.  We bring different perspectives, skills and backgrounds with more than 50 languages and dialects represented.  Eastern has been recognized for 10 years in a row by the Boston Globe as a Top Place to Work.  So, come Join Us For Good!

The HCMS Manager is responsible for managing and leading the ongoing operations and future enhancements of the Employee Hub (Eastern’s Human Capital Management System) including but not limited to: 

  • Lead or personally conduct the identification and implementation of enhancements, modifications, and upgrades including development of best practice processes and system configuration.
  •    Support process owners in current state and future enhancements of all HCMS module functional areas including: Recruiting, Onboarding, Payroll, Time and Attendance, Compensation, Benefits, Performance, Training and Development.
  •     Identify and/or support continuous improvement efforts including business process and system optimization efforts.
  • Develops system roadmap to support ongoing solution development and process improvement initiatives.  
  • Serve as the HCMS technical lead and key liaison with external and internal partners to ensure seamless implementation of strategies, projects, system enhancements, testing, upgrades, and troubleshoot issues.
  • Maintain detailed records of ongoing system and process improvement efforts.
  • Identify, build and strengthen relationships with key partners internally and externally.
  • Active participant on the Oracle HCM steering committees representing Eastern.

As System administrator, responsibilities include the following:
  • Responsible for the assignment and tracking of all users and access rights including quarterly and annual reviews. 
  • Performs analysis to ensure compliance with Technology Policy, and related procedures, and system data access and usage.
  • Communicates upgrade opportunities to Process Owners. Conducts maintenance and development of processes and system configuration.
  • Supports end users with efficient and properly communicated solutions for production system issues.
  • Supervises HR staff member who conducts internal control reviews, reconciliations, budget administration and back-up Employee Hub duties.

Job Requirements

  • Bachelor’s degree in a field related to Human Resources, Business Management Finance, and/or Computer Science/Technology or equivalent combination of training and experience.
  • Experience typically acquired through a minimum of 5 – 7 years’ experience in a HCMS, and/or Human Resources analytical and reporting job, demonstrating continued knowledge and career development.
  • 2-4 years’ experience in HCMS related system implementations including strong project management experience balancing competing priorities. HCMS certification desirable but not required.
  • Supervisory experience preferred .
  • Proven background in supporting and leading complex HR technology, executing on projects and a desire to help streamline HR applications.
  • Demonstrated knowledge and proficiency with robust HCMS applications, preferably Oracle Fusion cloud (including Taleo and Learn), PeopleSoft or equivalent.
  • Experience with HRIS reporting systems such as Business Intelligence.
  • Strong analytical and technical skills including ability to utilize technology to perform data analysis and create reports to perform data review and evaluation are essential.  
  • Advanced MS Office skills, with focus on Excel, and the ability to perform advanced data analysis.   
  • Strong client service orientation, effective team member and builder of productive working relationships.
  • Ability to maintain integrity and confidentiality of employee data and established data systems.
  • Demonstrated knowledge and capability with internal control and audit processes.
  • Demonstrated ability to embrace change, and be productive in a fast-paced environment.