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Consumer Lending QC Processor II in Lynn, MA at Eastern

Date Posted: 9/5/2018

Job Snapshot

Job Description

When you join Eastern Bank, you join the largest and oldest mutual bank in the country. We pride ourselves in having knowledgeable and experienced professionals that can provide the expertise, personal attention and service our customers deserve.
As the fourth-largest full-service commercial bank in Greater Boston, we are able to offer you unique opportunities for career growth throughout the organization, as well as a competitive compensation and benefits program.
As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.
Senior Consumer Loan QC Processor performs a comprehensive review on all consumer loans. The review includes Eastern Bank’s underwriting standards, FDICIA operational controls, and regulatory compliance. The Senior Consumer Loan QC Processor must have extensive knowledge of all consumer lending products, policies, procedures. The Senior Consumer Loan QC Processor must be well versed in all regulatory requirements governing consumer lending including but not limited to TILA, RESPA, ECOA, Flood, and Mass General Laws. All exceptions are noted and tracked. All deficiencies and missing documentation must be cleared. The Senior Consumer Loan QC Processor will be responsible for training new and less experienced Consumer Loan QC Processors. In addition, the Senior Consumer Loan QC Processor will assist in developing and updating procedures to ensure they accurately control the process.

Responsibilities include, but are not limited to the following:
  • Review closed loan files in accordance with established procedures. Check loans ensuring appropriate underwriting and processing requirements were met. Check loans for appropriate application and closing documentation. Check loans ensuring that all regulatory requirements were met.  
  • Track and report loan level quality performance.
  • Follow-up on all documentation requiring corrections as well as all missing documentation ensuring that it is made part of the file within a timely manner.
  • Trains new and current staff on all aspects of the quality control process and requirements ensure all staff are well versed with all policies and procedures
  • Work with the Processing Manager, Underwriting Manager and the Production Coordinator to ensure that all new product and enhancements procedures receive the appropriate QC through the origination and closing process.

Job Requirements

Education and Experience:
  • High school diploma;
  • Minimum 5 year banking experience
  • 2-3 years consumer banking experience

  • Analytical Skills
  • Attention to detail is a must
  • Knowledge of consumer lending products and loan documentation required
  • Knowledge consumer lending regulatory requirements is required