Benefits Account Manager I in Natick, MA at Eastern

Date Posted: 8/2/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Natick, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/2/2020

Job Description

At Eastern Benefits Group, a division of Eastern Bank, we strive to be true to our customers, communities, and the valued employees who help us carry out our mission. If you’re looking for a rewarding career opportunity with a company that offers a competitive salary, comprehensive employee benefits program & potential for career growth, you’ve come to the right place.

This entry-level role will provide you experience in the employee benefit industry by allowing you to support low-complexity clients in servicing their employee benefit programs. Work is performed under direct supervision and you will learn to resolve basic and routine problems directly with accounts. As part of the Select Business Unit, you will be able to collaborate with other SBU team members and be able to learn from their experiences as well as contribute to our SBU best practices for servicing our small business clients.

 To provide employee group benefit support in obtaining, maintaining, expanding and servicing small business clients.

Responsibilities include, but are not limited to the following: 

• Provides technical support and servicing of client accounts in the processing of new business acquisitions, account maintenance renewal procedures.       
• Monitor legislative compliance and current client business activities.
• Maintaining required client data in our agency’s CRM.
• Ability to perform all tasks assigned to an account assistant or account manager in the day-to-day servicing and maintenance of the Select Business Unit clients in a timely, accurate and professional manner. 
• Provide quality professional service to clients in all aspects and phases of existing insurance accounts, including marketing, developing market strategies as required along with providing accurate information to underwriters and respond to client requests in a timely manner.
• Independently monitor client renewal & new business process while providing customized presentations 

Job Requirements

Education and Experience  
Bachelor's degree from four-year college or university; or equivalent combination of education and experience  
Skills/Knowledge  
Excellent communication, excel, people skills, self-motivated, organized
Working Conditions 
We have offices in Wakefield, Norwell and Natick and through September 7, 2020 our division will be working remotely from home. Great work life balance and flexibility.